Terms of Service

Provide Accurate Information:

You must provide accurate, current, and complete information during registration.

Maintain Security:

You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibility:

You are responsible for all activities that occur under your account.

Notify Us:

You must notify us immediately of any unauthorized use of your account.

Your Responsibilities:

You are solely responsible for ensuring that your actions comply with all applicable laws, regulations, and contractual obligations, including but not limited to:

Website Owner Consent:

You must have the website owner's explicit consent to scrape their website with ManyPI.

GDPR Compliance:

Your usage must comply with the EU General Data Protection Regulation (GDPR) for any personal data processing.

EU Database Directive:

Your usage must comply with the EU Database Directive (96/9/EC) regarding extraction and reuse of protected databases.

DSM Directive:

Your usage must comply with Directive (EU) 2019/790 (DSM Directive) for copyright and text and data mining exceptions.

CFAA Compliance:

Your usage must comply with the U.S. Computer Fraud and Abuse Act (CFAA) or any similar legislation prohibiting unauthorized access.

Terms of Service Compliance:

Your usage must comply with the website owner's terms, any applicable national copyright, intellectual property, unfair competition, or contractual terms.

No Provider Liability:

You accept that the service provider bears no liability for your actions, for any damages, losses, claims, fines, or legal consequences resulting from your scraping activities, including but not limited to violations of website terms of service, data protection laws, copyright laws, or computer fraud statutes.

Indemnification:

You agree to indemnify, defend, and hold harmless the service provider and its affiliates, officers, and employees from any claims, damages, liabilities, costs, or expenses arising directly or indirectly from your use of the service for scraping or database extraction.

Confirmation:

By using the service, you confirm that you have read, understood, and agreed to these terms and disclaimers, and that you assume full responsibility for your actions.

License Grant:

By uploading content, you grant us a limited, non-exclusive license to process, store, and display your content solely to provide the Services.

Content Responsibility:

You are solely responsible for your content and must ensure you have all necessary rights and permissions.

Prohibited Content:

You may not upload content that is illegal, infringing, defamatory, or violates third-party rights.

Content Removal:

We reserve the right to remove content that violates these terms or applicable law.

Data Retention:

We retain your content according to our Privacy Policy and data retention schedule.

Subscription Plans:

We offer various subscription plans with different features and usage limits. Each plan includes specific allocations of API calls, data processing capacity, and access to premium features as detailed on our pricing page.

Payment Methods:

We accept major credit cards, debit cards, and other payment methods as displayed during checkout. You must provide current, complete, and accurate payment information. You must promptly update all payment information to keep your account current.

Automatic Renewal:

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current rate for your subscription plan. We will notify you of any price changes before they take effect.

Failed Payments:

If payment fails, we may suspend your account until payment is received. We will attempt to process payment up to three times. After three failed attempts, your account may be downgraded to a free plan or suspended. You remain responsible for any uncollected amounts.

Late Fees:

For enterprise accounts with invoiced billing, payments not received within 30 days of the invoice date may be subject to a late fee of 1.5% per month (or the maximum rate permitted by law, whichever is less) on any outstanding balance.

Taxes:

Fees do not include any applicable sales, use, value-added, goods and services, or similar taxes ("Taxes"). You are responsible for all Taxes associated with your purchase, excluding taxes based on our net income. If we are required to collect or pay Taxes, they will be invoiced to you and you agree to pay such Taxes.

Cancellation:

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the end of your billing period. No refunds will be provided for partial billing periods.

Downgrades:

If you downgrade your subscription plan, the change will take effect at the start of the next billing cycle. You will not receive a refund or credit for the remainder of your current billing period.

Free Trials:

We may offer free trials for certain subscription plans. Free trials are subject to the terms specified at the time of sign-up. We may require payment information to start a free trial and will automatically charge you when the trial ends unless you cancel before the trial period expires.

Purchased Credits:

Credits purchased separately (one-time purchases or credit packs) expire 12 months from the date of purchase. Any unused purchased credits will be forfeited after this period.

Bonus Credits:

Promotional or bonus credits provided as part of special offers, referrals, or other promotions expire 12 months from the date they are added to your account. Bonus credits cannot be refunded or transferred.

Monthly Subscription Credits:

Credits included as part of your monthly subscription plan do not roll over to the next billing period. Any unused monthly credits will expire at the end of each billing cycle and cannot be carried forward, refunded, or transferred.

No Refunds:

Expired credits, whether purchased, bonus, or subscription-based, are non-refundable and cannot be reinstated.

Notification:

We may notify you when credits are approaching expiration, but it is your responsibility to monitor your credit balance and expiration dates through your account dashboard.

Your Right to Terminate:

You may terminate your account at any time through your account settings or by contacting us.

Our Right to Terminate:

We may suspend or terminate your account if you violate these terms or for any other reason with reasonable notice.

Data Export:

You may export your data before termination. After termination, we are not obligated to retain your data.

Data Loss:

While we implement reasonable backup procedures, we are not responsible for any loss, corruption, or unauthorized access to your data. You are solely responsible for maintaining your own backups of any content you upload to the Services.

Service Availability:

We do not guarantee that the Services will be available at all times or that they will be error-free. We are not liable for any damages resulting from service interruptions, maintenance, updates, or technical issues.

Allocation of Risk:

You acknowledge that the fees charged for the Services reflect the allocation of risk set forth in these terms and that we would not enter into this agreement without these limitations on our liability.

Consumer Rights:

If you are a consumer in the European Union or other jurisdiction with mandatory consumer protection laws, nothing in these terms affects your statutory rights that cannot be waived or limited by contract.

Separate Agreements:

If you have entered into a separate written agreement with us that contains different liability terms, the terms of that separate agreement shall control to the extent of any conflict.

No Limitation:

Your indemnification obligations will survive termination of these terms and your use of the Services. These obligations are in addition to, and not in lieu of, any other remedies available to us under law or equity.

Scope:

This indemnification obligation applies regardless of whether the claim arises in contract, tort, strict liability, or otherwise, and regardless of whether we were aware of the possibility of such claims.

Informal Resolution:

Before filing any formal claim, you agree to first contact us at legal@manypi.com to attempt to resolve the dispute informally. You must provide a detailed description of the dispute and your proposed resolution. We will attempt to resolve the dispute within 60 days. This informal dispute resolution is a prerequisite to filing any formal claim.

Binding Arbitration:

If informal resolution fails, you agree that any dispute, claim, or controversy arising out of or relating to these terms or the Services (including the breach, termination, enforcement, interpretation, or validity thereof) shall be resolved through binding arbitration rather than in court, except as set forth below.

Arbitration Rules and Forum:

Arbitration will be conducted under the rules of the German Arbitration Institute (DIS - Deutsche Institution für Schiedsgerichtsbarkeit) or, alternatively, under the rules of the International Chamber of Commerce (ICC). The arbitration will be conducted by a single arbitrator mutually agreed upon by both parties or, if no agreement can be reached, appointed according to the applicable arbitration rules.

Location:

Arbitration will take place in Berlin, Germany. For residents of other jurisdictions, the location may be mutually agreed upon or determined by the arbitrator, but the default location shall be Berlin, Germany.

Language:

The arbitration proceedings will be conducted in English unless otherwise agreed by both parties.

Costs and Fees:

Each party will bear its own costs and attorneys' fees unless the arbitrator determines otherwise. The arbitrator's fees and administrative costs will be split equally between the parties unless the arbitrator determines that one party should bear a greater share.

Arbitrator's Authority:

The arbitrator will have the authority to grant any remedy or relief that would be available in court, including injunctive relief, but must apply the substantive law specified in these terms. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court having jurisdiction.

Class Action Waiver:

YOU AGREE TO RESOLVE DISPUTES WITH US ONLY ON AN INDIVIDUAL BASIS AND WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS. You may not consolidate or join claims with those of other users or arbitrate any claim as a representative or member of a class or in a private attorney general capacity.

Opt-Out Right:

You have the right to opt out of this arbitration agreement within 30 days of first accepting these terms by sending written notice to legal@manypi.com with the subject line "Arbitration Opt-Out" and including your name, address, and account email. If you opt out, you and we agree to resolve disputes in accordance with the "Governing Law and Jurisdiction" section below.

Governing Law and Jurisdiction:

If you opt out of arbitration or if the arbitration agreement is found to be unenforceable, you agree that any disputes will be resolved exclusively in the courts of Berlin, Germany, and you consent to personal jurisdiction in those courts.

Severability:

If any portion of this dispute resolution section is found to be unenforceable, the remainder will remain in effect. If the class action waiver is found to be unenforceable, the entire arbitration agreement will be void, and disputes will be resolved in court.

Changes to This Section:

We will provide 30 days notice of any material changes to this dispute resolution section. Changes will not apply to disputes that arose before the effective date of the change.

Statute of Limitations:

You agree that any claim or cause of action arising out of these terms or the Services must be filed within one year after the claim arose, or it will be permanently barred.

API Compliance:

Your use of the API must comply with all applicable laws and regulations, including data protection laws, export controls, and sanctions. You are responsible for ensuring your API usage complies with the terms of service of any third-party websites or services you access through our API.

Export Restrictions:

The Services and underlying technology may be subject to U.S. export control laws and regulations.

Prohibited Jurisdictions:

You may not use the Services if you are located in, or a national or resident of, any country subject to U.S. embargo or sanctions.

Prohibited Parties:

You represent that you are not on any U.S. government list of prohibited or restricted parties.

Compliance:

You agree not to export, re-export, or transfer the Services or any technical data in violation of applicable laws.

Notification:

You must notify us immediately if you become subject to any export restrictions or sanctions.

Data Processing:

We process your data in accordance with our Privacy Policy. By using the Services, you consent to the collection, use, and processing of your data as described in our Privacy Policy.

Data Location:

Your data may be stored and processed in the United States, the European Union, or other jurisdictions where we or our service providers maintain facilities. We ensure appropriate safeguards are in place for international data transfers.

Third-Party Service Providers:

We may use third-party service providers to help us provide the Services. These providers have access to your data only to perform specific tasks on our behalf and are obligated to protect your data and use it only for the purposes we specify.

Data Breach Notification:

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. Notification will be provided without undue delay and will include information about the nature of the breach and steps you can take to protect yourself.

Data Retention:

We retain your data for as long as necessary to provide the Services and fulfill the purposes outlined in our Privacy Policy. After account termination, we may retain certain data as required by law or for legitimate business purposes, such as fraud prevention and legal compliance.

Cookies and Tracking:

We use cookies and similar tracking technologies as described in our Cookie Policy. You can control cookie preferences through your browser settings.

Children's Privacy:

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

Version History:

We maintain a version history of these terms. You can request previous versions by contacting legal@manypi.com.

Grandfathering:

In some cases, we may grandfather existing users into previous pricing or feature sets when making changes. Grandfathering is at our sole discretion and may be subject to conditions or time limits.

Feedback on Changes:

We welcome your feedback on proposed changes. You can provide feedback by contacting us at feedback@manypi.com. While we consider user feedback, we retain final decision-making authority.

Notification Preferences:

You can manage your notification preferences in your account settings. However, certain notifications (such as legal notices and security alerts) cannot be disabled.