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How to Find Car Dealerships and the People Who Buy

OM

Ole Mai

Founder / ManyPI

4 min read
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How to Find Car Dealerships and the People Who Buy

TL;DR

Map the dealerships in your territory, split franchised dealers from independents, and group them by dealer group. Then pitch the role that owns your area: the dealer principal, general manager, internet sales manager or service director.

Find dealerships on a map

Car dealerships buy marketing, lead generation, software, detailing, reconditioning, staffing, signage, training and insurance. They're easy to find, since every one of them wants to be found. Reaching the right person is harder, because a dealership is several businesses under one roof, and each department buys its own things. Dealership staff answer questions in r/askcarsales, and vendors ask how to sell to dealers in r/sales.

Franchised, independent or group-owned?

Type

Who decides

Notes

Franchised dealer (new cars)

Dealer principal and department heads, within the manufacturer's requirements

Manufacturers often set standards or programmes for some categories

Independent dealer (used cars)

The owner, usually directly

Smaller budgets, faster decisions

Dealer group

Group-level leadership for shared services, store-level for local ones

One relationship can open many stores

Manufacturer websites list every franchised dealer through their dealer locators. Dealer groups list their stores on their own websites, and grouping your list by owner shows you where one conversation could cover several locations.

The three kinds of dealership, and who makes the call at each.

The three kinds of dealership, and who makes the call at each.

Who buys what

Role

What they buy

Dealer principal or owner

Major decisions, group-wide services

General manager

Store operations, vendors across departments

General sales manager

Sales training, desking tools, sales staffing

Internet sales or BDC manager

Lead generation, CRM, chat, digital marketing

Marketing manager

Advertising, agencies, website, social

Service director or fixed operations director

Service marketing, scheduling tools, parts, shop equipment

Used car manager

Reconditioning, auction and inventory tools

Service and parts, known as fixed operations, are a separate buying centre with their own budget, and they're often less heavily pitched than sales. If what you sell fits the service drive, start there.

Building the list

  1. Draw your territory. Pull every car dealer inside it from a map, with website and phone.

  2. Tag franchise or independent. The brand names on the website or in the name usually make it obvious.

  3. Group by owner. Dealer group websites list their stores, and websites built on the same platform with the same footer are a clue.

  4. Find the roles. Dealership websites often have a "meet our staff" page listing managers by department.

  5. Verify emails. Dealerships often use one email pattern across all their stores.

Signals worth acting on

  • A dealership changing hands. When a dealer group buys a store, it usually brings its own vendors and reviews the rest. Local business news and dealer group press releases announce these.

  • A new general manager. New managers often change suppliers in their first months.

  • A new or expanded service department. More bays mean more capacity to fill.

  • A new website or a rebrand. Someone is spending on digital, and the rest of the stack may follow.

  • Weak reviews of one department. A dealership with strong sales reviews and poor service reviews has a clear, specific problem.

Timing

Many dealerships plan around the calendar year and manufacturer programmes, and month-end is the busiest time on the sales floor, as teams push to hit targets. Avoid the last days of the month for anything aimed at sales managers. Early in the month is when they have time to look at something new.

What to say

Dealership managers respond to numbers they track every day: leads, appointments, closing rate, service visits. Be specific:

Hi [Name], I was looking at [dealership]'s [website, service booking page or inventory pages] and noticed [specific observation]. We work with [franchised or independent] dealers on [what you do], usually to [the metric you move]. [A proof point you can back up.] Would 15 minutes early next month work?

Doing it with ManyPI

Disclosure: ManyPI is our product.

Map Search lets you draw a territory on a map and pull the car dealers inside it from OpenStreetMap, then save them to a list and use Save and enrich to look for the general manager's or owner's email. You can also describe the list in a sentence, for example "franchised Toyota and Honda dealers in Georgia, with the internet sales manager's email", and the agent reads dealership websites and staff pages live. Every email is checked before sending, and follow-ups stop when someone replies. The Map Search page shows how it works.

A dealership search typed into the ManyPI agent.

A dealership search typed into the ManyPI agent.

Expect turnover. Dealership managers move between stores and groups often, so a staff page from six months ago may be out of date. Check the role is current before you send, especially for senior titles.

Written by

OM

Ole Mai

Founder / ManyPI

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