Question 1

What is the customer satisfaction survey template for?

Accepted Answer

For any business that wants honest feedback after a sale or a project. The rating and open answers show what to fix, and customers who say they'd buy again are marked Qualified, ready for an upsell or a review request.

Question 2

What does the customer satisfaction survey template ask?

Accepted Answer

5 questions: Overall, how satisfied are you with us? What's working well? What could we do better? Would you buy from us again? Your email, if you'd like a reply

Question 3

How does it qualify leads?

Accepted Answer

Each answer adds points. At 40 points or more a lead is Hot: it sees your booking link at the end and is marked Qualified in your lead list. From 20 points it is Warm. You can change the points and both thresholds in the editor.

Question 4

How do I use this template?

Accepted Answer

Press Use this template and it opens in the ManyPI form editor. Change the questions, the wording and the design, publish it, then share the link or embed it on your website. Every response becomes a lead in the list you choose.

Customer satisfaction survey template

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